Policies, Expectations & FAQ
Detox & Renew Massage
Fully Licensed & Insured

What to Expect
Detox & Renew Massage is a mobile service. I bring the table, linens, and professional setup to your home. Please ensure:

• A quiet space with enough room for a massage table (about 6×10 ft area)
• Pets secured
• Children supervised
• Parking accessible

Sessions begin at your scheduled appointment time. Please be ready upon arrival to receive your full service time.

Travel
Services are provided in Phoenix and surrounding areas. A trip charge may apply for locations beyond the standard service radius.

Post-Surgical Support Disclaimer
Post-surgical sessions are intended for clients within 8 weeks of surgery or those under active surgeon-directed recovery. Medical clearance from your surgeon is required prior to booking.

Detox & Renew Massage does not diagnose, treat, or replace medical care. If complications occur, including infection, fever, open wounds, seroma, excessive pain, or unusual swelling, medical evaluation is required before continuing services.

Clients beyond 8 weeks post-op may transition to Lymphatic Support services unless otherwise medically directed.

Health & Safety
Please disclose all medical conditions, recent surgeries, medications, and health concerns prior to your session. Services may be modified or declined if contraindications are present.

Cancellation & No-Show Policy
A minimum of 24 hours notice is required to cancel or reschedule.

Cancellations with less than 24 hours notice will result in a 50% service charge.
No-shows will be charged 100% of the scheduled service.

Repeated cancellations may require prepayment for future bookings.

Payment Policy
Payment is due at the time of service.
I do not accept insurance, FHA, or HSA/FSA payments.
All services are private pay.

Professional Boundaries
Detox & Renew Massage maintains a strictly professional environment. Inappropriate behavior, language, or requests will result in immediate termination of the session and full payment will be required.

FAQ

How many sessions will I need?
Post-surgical clients typically require multiple sessions within the first 4–8 weeks. Maintenance clients may benefit from monthly sessions depending on goals.

Do you offer memberships or packages?
Yes. Packages are available for clients committed to consistent care.

Are gratuities required?
Gratuity is appreciated but never required.